This Policy is intended to explain the conditions under which Rescue Crate & DevoKit collects, uses, and discloses personal and other information in connection with the Platforms, and your rights in relation to that information. By visiting our Sites and/or using the features made available to you through the Platforms, you are agreeing to the terms of this Policy.
The personal and other information that we collect about you is controlled by Rescue Crate & DevoKit, Inc., which is headquartered in Toronto, Ontario, Canada.
What personal and other information we collect about you Rescue Crate & DevoKit collects both "personal information" and "non-personal information" about Platform users. For purposes of this Policy, "non-personal information" is information that Rescue Crate & DevoKit cannot directly associate with a specific person without the aid of additional information. By contrast, "personal information," is information such as a name or email address that Rescue Crate & DevoKit can directly associate with a specific person or entity without additional information. When we combine non-personal information with personal information, we treat all of the combined information as personal information.
Personal information You can visit the Sites without submitting any personal information. However, in order to subscribe to our services or use many features of our Platforms, you will be required to provide personal information.
Facebook Certain applications on the Site may require you to log in through your Facebook account. If you link your Facebook account to a Rescue Crate & DevoKit service, this allows us to obtain information from those accounts (such as your friends or contacts). The information we obtain from those services often depends on your settings or their privacy policies, so be sure to check what those are, and adjust accordingly.
We may combine personal information collected through the Platforms with other information that we or third parties collect about you in other contexts—such as our communications with you via email or phone, or your customer service records. We will treat such combined information as personal information and protect it in accordance with this Policy.
Surveys, Contests, and Promotions From time to time, Rescue Crate & DevoKit may ask Platform users to participate in surveys, contests, or promotions. Such surveys, contests, and promotions may be used to collect both personal and non-personal information. Participation is completely voluntary, and you therefore have a choice whether or not to disclose your information in order to participate.
Log data When you use the Platforms, we automatically receive and record certain information from your computer (or other device) and your browser. This may include such data as your IP address and domain name, the pages you visit or the features you use on the Platforms, the date and time of your visit, the files that you download, the URLs from the websites you visit before and after navigating to the Platforms, your software and hardware attributes (including device IDs), your general geographic location (e.g., your city, state, or metropolitan region), and certain cookie information (see below). To obtain such information, we may use web logs or applications that recognize your computer or device and gather information about its online activity.
Web beacons We also may use an application known as a "web beacon" (also known as a "clear gif" or "web bug"). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include personal information. For example, it allows an email sender to determine whether a user has opened a particular email.
Third-party online tracking and behavioural advertising We also may partner with certain third parties to collect, analyze, and use some of the personal and non-personal information described in this section. For example, we may allow third parties to set cookies or use web beacons on the Platforms or in email communications from Rescue Crate & DevoKit. This information may be used for a variety of purposes, including online behavioural advertising, as discussed below (see the section entitled "How we share personal and non-personal information with third parties”).
How we use the personal and non-personal information that we collect Rescue Crate & DevoKit uses the information that we collect for a variety of purposes. If we have personal information about you, we may use it, for example: to respond to your questions or requests concerning the Platforms or other services offered by Rescue Crate & DevoKit or our partners; to fulfill the terms of any agreement you have with us; to fulfill your requests for our services and orders for products or otherwise complete a transaction that you initiate; to send you information about our services, the status of any orders, and other topics that are likely to be of interest to you, including newsletters, updates, or other communications; to authenticate billing and identification information; to deliver confirmations, account information, notifications, awards, service-related announcements, and similar operational communications; to improve or personalize your user experience; to improve the quality of our products and services; to comply with legal and/or regulatory requirements; and to manage our business.
We use the non-personal information that we collect for such purposes as: counting and recognizing users of the Platforms; analyzing users’ demographics, interests, and behaviour, including how they use the Platforms and various Platform features; improving the Platforms and enhancing users’ experiences with the Platforms; researching and creating new products and services or improving our existing products and services; enabling additional website and application analytics and research concerning the Platforms; and managing our business. Rescue Crate & DevoKit may link non-personal information gathered using cookies and web beacons with personal information. But in that event, we will treat the combined information as personal information.
We also may use the personal and non-personal information that we collect to send you promotional communications, including emails or postal mail about the products and services offered by Rescue Crate & DevoKit or our partners. Although we hope you will find our promotional emails of interest, you may opt out of receiving them by sending an email to email@example.com with "opt-out" in the subject line, or by clicking on the "unsubscribe" link in any promotional email. Promotional emails will also have instructions for opting-out of that type of communication in the future.
If you choose to use our referral service to tell a friend about our products or services, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Platforms. This personal information may be used to track the success of our referral program. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
How we share personal and non-personal information with third parties We share your personal information and non-personal information with other parties for a variety of purposes, as described below.
Analytics and online behavioural advertising. We partner with certain third parties to collect the non-personal information discussed above and to engage in analysis, auditing, research, and reporting. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, as of the effective date of this Policy, certain of the Sites and Apps use such third party services such as, but not limited to, Google Analytics, Facebook retargeting, MailChimp etc.to help collect and analyze certain information for the purposes discussed above.
Third-party service providers and business partners. Rescue Crate & DevoKit also uses other third-party service providers to help us manage and improve the Platforms and other Rescue Crate & DevoKit services. These service providers may collect and/or use your personal or non-personal information to assist us in achieving the purposes discussed above in the section entitled "How we use the personal and non-personal information that we collect." For example, we use third parties to help us target and implement our email communications and direct mailings, to verify your identity and address for shipping purposes, to ship our products, and to process your credit card information. We also use third-party platforms to help us manage our relationships with the people and companies that use our services. We use Stripe to process all payments and handle your sensitive information. We use ChargeBee to manage the forms and processing subscriptions, shipping, taxes, and further. It is your responsibility to verify the privacy statements of each individual service and platform used by Rescue Crate and DevoKit.
We also may share your personal or non-personal information with other third parties when necessary to fulfill your requests for services; to complete a transaction that you initiate; to meet the terms of any agreement that you have with us or our partners; or to manage our business.
Your direct sharing of personal information through third-party websites and services The Platforms may enable you to share directly personal information with websites or online services operated by third parties. For example, the Platforms contain links to third-party websites that incorporate comment and social media features. The Platforms may also contain a Facebook "like" button, a Twitter "follow" button, or similar features. If you choose to use these features, you may disclose your personal information not just to those third-party websites and services, but also to their users and the public more generally. Because these third-party websites and services are not operated by Rescue Crate & DevoKit, we are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your personal and non-personal information will be subject to the privacy policies of the third party websites or services, and not this Policy.
Legal purposes We also may use or share your personal or non-personal information with third parties when we believe, in our sole discretion, that doing so is necessary (but not limited to): - To comply with applicable law or a court order, subpoena, or other legal process; - To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our terms and conditions, or situations involving threats to our property or the property or physical safety of any person or third party; to establish, protect, or exercise our legal rights or defend against legal claims; or - To facilitate the actual or proposed financing, securitization, insuring, sale, assignment, bankruptcy, or other disposal of all or part of our business or assets.
Aggregated information From time to time, Rescue Crate & DevoKit may also share de-identified and aggregated information about Platform users, such as by publishing a report on trends in the usage of the Platforms. Security
Rescue Crate & DevoKit uses commercially reasonable physical, electronic, and procedural safeguards to protect your personal information against loss or unauthorized access, use, modification, or deletion by using companies such as Stripe and ChargeBee. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, Stripe encrypts that information and stores it in their servers, sending none of the information to our own servers. However, no security program is foolproof, and thus we cannot guarantee the absolute security of your personal or other information. Please read the security information available on Stripe and ChargeBee's specific websites.
Reviewing and updating your information If you want to learn more about the personal information that Rescue Crate & DevoKit has about you, or you would like to update or change that information, or deactivate your account, please contact us by email at email@example.com. You can also request a full deletion of your account and we can remove the information we have on you. However, to remove your account information entirely from their servers, you will need to contact Stripe and ChargeBee.
Information for Platform users from outside of Canada The personal and non-personal information that we collect through or in connection with the Platforms is transferred to and processed in Canada for the purposes described above. Rescue Crate & DevoKit also may subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in Canada or countries other than your country of residence. The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using the Platforms or by providing any personal or non-personal information to us, you expressly consent to such transfer and processing.
Children’s Privacy The Platforms are not directed to children under the age of 13, and Rescue Crate & DevoKit will never knowingly collect personal or other information from anyone it knows is under the age of 13. Persons over 13 but under 18 years of age may use the Platforms only in conjunction with and under the supervision of a parent or legal guardian.
Changes to this Policy We reserve the right to amend this policy at any time. We will post all changes to this policy on this website, so you should review the policy periodically. Any such amendments to this policy may apply to information we collect in the future as well as any information we obtained prior to such amendment. If we make a material change to this policy, we will provide appropriate notice as required by law.
Questions or comments If you have any questions or comments regarding our Policy, please contact us at: firstname.lastname@example.org